Return Policy

Online Purchase Return Policy
India Bazaar is devoted to 100% customer satisfaction. If any item you receive has any defect, faulty workmanship, or defect due to shipping, IndiaBazaarDFW.com will refund it. Please note that we do not accept returns or provide refunds for fresh food items (such as breads, vegetables etc). In some cases we will provide credit on a case by case basis for future purchases. Also we are unable to accept any unsealed health products as returns.

If you need to return any item that meets these conditions, you must notify our Customer Call Center within 14 days of receipt of your order. Please call our Customer Call Center at 972-312-0114. Your inquiry will be promptly returned within 48 hours. We will issue a 100% refund, credited to your next IndiaBazaarDFW.com order or purchasing credit card. (Minus the actual cost of shipping the order to you, if the return is a result of an error other than ours).

All items must be returned in their original packaging, with all original accessories. Pre-recorded media, such as CDs & DVDs must be unopened to receive a refund. Opened media may be returned only if it contains a manufacturer’s defect. If the original is defective, you may exchange these items for the same title if available, if not, exchange credit will be granted for the same media type (CDs for CDs and DVDs for DVDs).

IndiaBazaarDFW.com’s return policy does not cover damage caused after an item has arrived at its destination, including spoilage, melting or other damage. All items must be returned in its original, unopened condition. IndiaBazaarDFW.com will refund shipping charges only if the return is a result of our own error.

InStore Purchase Return Policy
RETURNS ONLY WITHIN 10 DAYS WITH ORIGINAL RECEIPT. PLEASE CHECK YOUR RECEIPT AND ITEMS BEFORE YOU LEAVE STORE/REGISTER. So that we can claim the returns to our wholesalers Please Return Any Items in its Original Bag/Pack. NO RETURN OR EXCHANGE ON VEGETABLES, FROZEN FOODS, FRUITS, DAIRY PRODUCTS, UTENSILS, CARROMBOARDS, PANI PURI AND NON FOOD ITEMS.

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